The Box of Keys - bite-sized leadership lessons

17 The Critical Leadership Skill Of Pausing Before Responding

Episode Summary

In that brief pause between what happens and how you react lies your greatest power. In this Box of Keys episode, Dr Gary Crotaz reflects on Viktor Frankl’s timeless insight — the space between stimulus and response. Discover how the best leaders use that moment to choose calm over reaction, clarity over impulse, and intention over instinct. A short, thoughtful reflection on emotional mastery and the freedom to lead from presence, not pressure.

Episode Notes

In that brief pause between what happens and how you react lies your greatest power. In this Box of Keys episode, Dr Gary Crotaz reflects on Viktor Frankl’s timeless insight — the space between stimulus and response. Discover how the best leaders use that moment to choose calm over reaction, clarity over impulse, and intention over instinct. A short, thoughtful reflection on emotional mastery and the freedom to lead from presence, not pressure.