Experience is a leader's greatest asset ... right up to the point it becomes a barrier. In this episode of The Box of Keys, I reflect on a conversation with Anthony Fletcher, former CEO of Graze and Urban Legend, about the shadow he didn't realise he was casting. Deep in a difficult chapter, he began hearing feedback he hadn't expected: he was shutting ideas down too fast, because he'd been in the business long enough to remember every earlier attempt. To his team, those quick judgements sent a message he never intended ... that challenge wasn't really welcome. You'll hear how he made the deliberate shift to pause, ask more questions, and hold his own views more lightly, and how that opened up far more from the people around him. A short reflection on why staying effective as a leader isn't about knowing the most ... it's about staying open enough to learn the most.
Experience is a leader's greatest asset ... right up to the point it becomes a barrier.
In this episode of The Box of Keys, I reflect on a conversation with Anthony Fletcher, former CEO of Graze and Urban Legend, about the shadow he didn't realise he was casting.
Deep in a difficult chapter, he began hearing feedback he hadn't expected: he was shutting ideas down too fast, because he'd been in the business long enough to remember every earlier attempt. To his team, those quick judgements sent a message he never intended ... that challenge wasn't really welcome.
You'll hear how he made the deliberate shift to pause, ask more questions, and hold his own views more lightly, and how that opened up far more from the people around him.
A short reflection on why staying effective as a leader isn't about knowing the most ... it's about staying open enough to learn the most.